Policies & Facts  

My goal is to produce one-of-a-kind jewelry and gift items of excellent quality and workmanship with textures to please your tactile sense, color combinations to reflect your unique personality, and an overall design to make you smile. If an item is not the exact color, length, or style you are looking for, please use the contact form to supply the necessary information for creating a similar, but not identical, piece made to your specifications.

Lady Brambleton designs are crafted using the highest quality Japanese or Czech seed beads, Swarovski® crystal beads and pearls, vintage beads rescued from attic treasures, and other unusual finds to make one-of-a-kind, timeless keepsakes. For those with allergies to metals, unless otherwise noted, findings are made with sterling silver, Argentium silver, and/or gold filled wire. Tie bags and many tee-ties are fashioned from repurposed cast-offs that have been loved to death once and revived to bring pleasure to their next recipients. Ties and other repurposed fabrics have been laundered using an earth-friendly, hypoallergenic product. All products have been made in a pet-free and smoke-free environment.

Lady Brambleton products are routinely shipped within 1-2 days of your order. Custom or personalized orders generally will be completed within 2 weeks unless components are out of stock, at which time an estimated delivery date will be communicated to you.

Lady Brambleton uses the secure PayPal Shopping Cart for your convenience. It’s easy to use, provides a detailed invoice for your purchase, and you can use your credit card even if you don’t have a PayPal account.

Should the quality of your purchase fail to meet your expectations, please contact me via email (info@ladybrambleton.com) so we can discuss the issue and arrange for a modification to the item that will please you. Defective merchandise will be repaired or replaced at no charge to the purchaser.

Product returns must be made within 10 days of your receipt of the item and must be in original unworn/unused condition. Please send the item in the original packaging after obtaining a Return Merchandise Authorization number via email (info@ladybrambleton.com) to include in the package. Return shipping charges will be paid by the customer.

We currently only ship products within the United States. Items are routinely shipped using USPS priority mail. If you wish to use another shipping method, please contact us at info@ladybrambleton.com and we will make every effort to accommodate your request.

STANDARD JEWELRY STYLES AND LENGTHS (including the clasp and ring):
Bracelet/Cuff: 6-8 inches (In general, add ½ inch to actual wrist measurement to obtain correct bracelet length.)
Anklet: 8-10 inches
Collar Necklace: 14 inches
Choker Necklace: 15-16 inches
Princess Necklace: 18 inches
Matinee Necklace: 23-27 inches
Rope (can be wrapped around the neck twice for a choker): 40 inches
Lariat (hangs open around the neck with no clasp): 48 inches

(Jewelry standards information has been garnered from multiple sources.)



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